I just purchased a vehicle yesterday from Thelmo Torres and wanted to let you know
just how highly we thought of Thelmo. My husband was very uneasy about buying a
new car and we almost backed out of the deal. If it wasn't for Thelmo, I likely
would not have my Yukon now. I am very pleased with the car and with the professional
service we received from Thelmo. I will definitely send any family and friends in
need of a car to him. Thanks again for the excellent service!Helen P
You have a terrific service department. Lee and Carolyn S
I'm writing this email regarding Keven Reynolds. I bought a 2008 Tahoe from
your dealership a little less than a month ago. I was so pleased with this car deal,
I wanted to let you know that Keven made it so easy and was so professional. I have
bought many car for business and pleasure and I hate playing the car game. We live
in Beaumont and all the local car dealers either didn't have or wouldn't
get me what I wanted I called Keven and he has been a pleasure to work with from
the start.. I don't rate companies just buy the purchase but also customer service.
He has called and checked more than once if we were completely satisfied and emailed
me. I feel customer service is going away in the country and you guys seem to have
a formula that as I'm concerned will always work. Care about the customer! I
have let my family, friends and business associates know that Keven Reynolds at
Monument Chevrolet is someone worth the 80 mile drive from Beaumont to deal with.
Thanks again, Mike KNetwork Engineer
You seem to be the only dealer that isnt buggin me to buy a car and so far you're
respectful.
The service at your store is absolutely phenomenal. I have never felt so honestly
dealt with at a dealership. Lauren M